industry icon Recruiting & HR

modules icon Interactive Knowledge Library

channel icon Slack

Interactive Knowledge Library: Instant Access to Information

Empower users with easy, on-demand access to essential information. Whether it is documentation, FAQs, or internal knowledge that needs to be accessible across departments, easyonboard’s interactive knowledge library ensures quick answers through a simple chat interface, available on your website or users’ messaging platforms.

Interactive Knowledge Library Interactive Knowledge Library

What our partners were struggling with

Challenges Addressed

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Difficulty Accessing Information

Users waste time searching for important information, leading to frustration.

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Overwhelming User Experience

Static documentation or extensive knowledge bases are time-consuming to navigate.

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Slow Knowledge Sharing

Valuable information remains hard to share or find, impacting productivity.

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Support Overload

Repetitive inquiries burden support teams.

What changed with easybits

Our Solution and Key Benefits

With easybits' interactive knowledge library, users get immediate access to key knowledge, delivered via a user-friendly chat interface. Whether it is FAQs, best practices, or documentation, relevant content is always available, improving productivity and reducing reliance on support teams.

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Instant Access

Users find what they need quickly, reducing frustration and saving time.

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Personalized Content

Content is tailored to the specific needs of each user, improving relevance and efficiency.

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Reduced Support Load

Empower users to find answers themselves, reducing the volume of repetitive support requests.

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Data-Driven Insights

Monitor user interactions to improve the knowledge base and adjust content for maximum efficiency.

How our automation has made a difference

Measured Success

80%

of Support Inquiries Automated

Users instantly find the information they need with easyonboard – no support contact required.

10x

Faster Information Discovery

easyonboard accelerates access to information by delivering instant answers through a simple chat interface.

Who Benefits from This Solution

Ideal For

  • E-commerce & SaaS Companies: Provide fast, self-service answers to customers and employees.
  • Education: Deliver course materials and FAQs with ease.
  • HR: Streamline onboarding with easy access to policies and internal documentation.
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Start Automating Today

Want to enhance self-service support and improve knowledge sharing?

Get started on the easybits platform and begin building your interactive knowledge library today. Curious how simple it is? Click here to see how the setup works.

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